Support
We're here to help
Common Questions
How do I buy credits?
Go to the "Buy Credits" page from the navigation bar. Select a package and complete your payment.
How do I chat with someone?
Browse profiles, click on one you like, and press the "Chat" button. Each message costs credits.
I can't log in to my account
Make sure you're using the correct email. If you've forgotten your password, contact support and we'll help you reset it.
How do I report a user?
Visit the user's profile and click the "Report" button. Our moderation team reviews all reports within 24 hours.
Can I get a refund?
Please see our Refund Policy page for details on eligible refund scenarios.
We aim to respond to all enquiries within 24 hours during business days.